20 customers of Qcoom got 40 lakh Taka back
Finally, it was the turn of e-commerce consumers to grieve over the return of money stuck in the escrow. On Monday (January 24) at noon in the conference room of the Ministry of Commerce, 20 customers of the e-commerce company Qcoom got the money of 4 million 2 thousand 413 taka back.
Tapan Kanti Ghosh, Senior Secretary, Ministry of Commerce, today inaugurated the process of repaying Taka 59 crore against the purchase orders of 6,721 customers out of thousands of customers of Qcoom, which has been stuck with Payment Gateway Foster Corporation Limited.
Meanwhile, Senior Secretary of the Ministry of Commerce Tapan Kanti Ghosh said, "Through this, I inaugurated the refund program for the consumers. However, it is not possible to refund the money of the customers of the companies against which there is a case. Arrangements have been made and are being made to return the money to the customers against whom there are only complaints, no lawsuits.”
Referring to the steps taken to avoid such complications in the future, he said, "I decided after sitting with several ministries that e-commerce companies will have a unique ID number and it will have to be registered." Towards the end of this work we hope I can start it in 15 days.”
The event was chaired by AHM Shafiquzzaman, Head, Central Digital Commerce Cell, Commerce Department, and was attended by Hafizur Rahman, Digital Cell, Ministry of Commerce, e-Cab president Shomi Kaiser, Vice-president Md. Shahab Uddin, Director Zia Ashraf and others.
The escrow service, which was launched on June 30 last year, paid Tk. 166 crore to QCoom customers. But none of them could receive their products.
Apart from the 398 crore Taka stuck with Foster, there are another Tk.100 crore worth of goods in Qcoom's warehouse.
According to the Bangladesh Financial Intelligence Unit, customers have deposited Tk. 790 crore in six accounts of QCoom. There is a deposit of Tk. 2.97 crore in these suspended accounts. The company took back the rest of the money.
